9241820Pyro Q96 MD, Basic Agreement"Repair service delivery: onsite
Service response time (repair): 5 business days
Periodic inspection/maintenance: yes, 1/agreement year
Inspection/maintenance delivery: onsite
Cost coverage for Repair Parts: yes, included
Cost coverage for labor: yes, included
Cost coverage for travel: yes, included
Replacement system (Loaner) provision: not included
Transportation cost coverage: not applicable"CNY
9241170Transport lock, QXCNY
9240977Tray, sample tracking, QsymCNY
9240966Sensor, z, pipetting system, QsymCNY
9240686Autodrain, Kit, Water Trap, AP196/98CNY
9240681Dump Tray, Overflow Control, AP96/196CNY
9240787Update, Capper In/Out Motor, AP98CNY
6000-5013RLumiCheckPlate User Package(Refurbished)CNY
9241783Rotor - Gene Q Demopool BoxCNY
9241769QIAxtractor, Full AgreementThe Full Agreement, QIAxtractor provides full service coverage for the QIAxtractor ａnd the CAS 1280. Costs for service visits are fully covered including travel, labor, ａnd parts. One on-site pipetting head service ａnd inspection is included . With a Full Agreement, there is a priority response time of 48 hours (2 working days).CNY
9241368Interlock, IL1, EZ1aCNY
9241366Cable, UV lamp voltage converter, EZ1aCNY
9240762Co-Processor, AP96CNY
9240760Update, Bucket/Elevator Head, AP196/98CNY
9243549Pyro Q96 MD, PM Service"Service response time (repair): not applicable
Periodic inspection/maintenance: yes
Inspection/maintenance delivery: onsite
Cost coverage for Repair Parts : not included
Cost coverage for labor: yes, full coverage
Cost coverage for travel: yes, full coverage
Replacement system (Loaner) provision: not applicable
Transportation cost coverage: yes, full coverage"CNY
9242786RCS, Full Agreement, 2PM"Repair service delivery: onsite ａnd to Regional Repair Center
Service response time (repair): 48 hours/2 business days or 7-10 working days for RRC repairs
Periodic inspection/maintenance: yes, 2/agreement year
Inspection/maintenance delivery: onsite for RCS only
Cost coverage for Repair Parts : yes, full coverage
Cost coverage for labor: yes, full coverage
Cost coverage for travel: yes, full coverage
Replacement system (Loaner) provision: not applicable
Transportation cost coverage: yes, included"CNY
9242714Validation Support, 5d, QIAgilityThe QIAGEN QIAgility Accelerated Validation Support service includes all travel ａnd labor charges for a site visit up to 5 days by a QIAGEN Specialist. A QIAGEN specialist will provide an introduction to the QIAgility system ａnd software, review the User Manual, as well as hands-on user support ａnd QIAgility instrument operation. The Accelerated Validation service includes guidance on the laboratory’s validation experimental design, internal validation documentation support, ａnd QIAGEN sponsored data templates. The QIAGEN Specialist will support the customer by running samples through the QIAGEN-only extraction method/system (does not include phenol-chloroform or similar methods), as well as general wet lab support such as pipetting for quantification, STR ａnd CE setup, normalization, etc. to produce the data needed for the validation study. The customer is responsible for submitting the data to QIAGEN for assisted data analysis. The customer is responsible for final documentation ａnd report using QIAGEN prepared templates provided with the final product. Enough consumable chemistry ａnd accessories (QIAGEN or other vendors) should be purchased to cover the validation experimental design ａnd are not included in the cost of validation support. Please indicate which processes (quant setup, normalization, PCR setup, CE setup) ａnd kit manufacturer (Applied Biosystems, Promega, QIAGEN) need to be included in the validation.CNY
9242531QIAsymphony SPAS, PM AgreementCNY
9242546Probe Holder Assembly, LX200, LCCNY
9242152Upgrade, CAS1820 vacuum DX/VX"The Upgrade, CAS 1820 vacuum DX/VX upgrades the X-tractorgene to use the improved vacuum system for the QIAxtractor. The upgrade is conducted as an on-site service, performed by a QIAGEN service specialist.
The upgrade allows for the usage of the QIAGEN DX ａnd VX capture plates ａnd the disposable silicon mats.
During the service, the new vacuum system is installed ａnd the software is updated. Please note that due to the software upgrade the instrument will only run the QIAxtractor software applications. Customized run files from the previous version will have to be adapted beforehand for additional fees."CNY
5000-1404Plate Cartridge 110V, VTX2CNY
5000-1277Top Housing W LID, DML2CNY
5050-1029Mouse, PC System spareCNY
5025-1011Expand 4 Pipettor 240VCNY
9240747Belt, Reagent Pump 117 groove, APCNY
9240720Cable Carrier, Tubing, Dispense Head, APCNY
9240700Tubing, Waste, 1 1\4", APCNY
9243690DML Luminometer, Repair FeeDML Repair Fee covers Regional Repair Center service for non-service agreement covered DML 2000 ａnd DML 3000 units. Includes labor, parts ａnd shipping materials.CNY
9243652Comprehen Valid., QuantiPlex/QP Hyres"""The Comprehensive Validation Support plan specific to a laboratory＇s needs will incorporate all of the requirements for the internal validation guidelines from the FBI＇s Quality Assurance Standards (QAS).
The Comprehensive Validation Support service includes all travel ａnd labor charges for up to 20 days by the QIAGEN Validation Team. Typically, one week will be required to extract, quantify, ａnd amplify the validation study samples ａnd may require multiple individuals. Usually, two weeks is required to analyze the data ａnd one week to write the final report. The expected time period to complete the Comprehensive Validation is six weeks. The actual time may vary depending on resource availability, including laboratory time dedicated to validation activities.
Lab Work – The QIAGEN specialist(s) will travel to the laboratory to conduct the on-site validation lab work. The QIAGEN specialist team will perform ａnd complete all extractions, quantifications, amplfications, ａnd capillary electrophoresis. The laboratory is responsible for providing systems/protocols that may be needed (generally laboratory SOPs, ex. interpretation guidelines). Additionally, the laboratory staff may be required to provide additional data needed for interpretation (ex. quantification/amplification/CE results) during the data review phase of the validation.
Once the final scope of the validation is determined, QIAGEN will provide a quote for all consumables required for the validation. Non-QIAGEN chemistry ａnd accessories are not included ａnd should be purchased to cover the validation experimental design including qPCR, STR, NIST standards, required samples types (blood, semen, buccal samples) ａnd required substrates (swabs, materials, etc). For planning purposes ａnd to ensure a smooth process, the Customer is expected to have all materials on-hand ａnd inventoried one (1) week prior to the validation start date.
Data Analysis – The Comprehensive Validation Support plan encompasses data collection (quants, amps, CE) during the on-site visit. The laboratory may be responsible for sharing (typically electronically via e-mail) any validation data requested after the on-site visit. A QIAGEN specialist will complete all of the data analysis produced from the validation study design. This includes qPCR (quant) ａnd STR (amp) analysis ａnd linkage to starting samples.
Validation data CD/flashdrive – QIAGEN will review the validation data ａnd draft a validation summary document, ensuring compliance with the FBI＇s QAS requirements/standards. QIAGEN will send validation data in an electronic format (email/CD/flashdrive) to the laboratory. The laboratory is responsible for final compilation, any format change preferences, review ａnd signoff of the validation report. The documentation provided by QIAGEN will aide in demonstrating compliance with all accreditation guidelines during laboratory audits. Should a hard copy of the validation study be preferred, the laboratory is required to specify prior to the onset of the validation.
Post-validation QIAGEN-to-Laboratory Transfer – Following completion of the validation ａnd generation of the draft validation summary document, a designated member of the QIAGEN validation team will review the validation with the Lab Manager ａnd the Technical Leader. Following sign off on the validation report, training of the laboratory DNA staff will occur. Refer to the Post-validation Competency Training for additional information. """CNY
6000-3101Rapid Capture SystemCNY
19134QIAGEN Proteinase KCNY
